Frequently Asked Questions
We will ask you about the items you have to donate and try to arrange a convenient time to pick them up from you. We won’t charge you for collections (though you may be asked to make a donation to cover costs). Our trained staff will call at the appointed time and, provided it is of good quality, will collect the furniture and ask you to sign a form donating it to the project. It’s as simple as that – and you’ve helped local people, a local organisation and protected the environment!
- Furniture – beds (with or without mattresses), bedside cupboard, bench, blanket box, bookcase, bureau, cabinet (display, kitchen, corner), chair (dining, high, child’s, rocking), chest of drawers, cot, clock, cupboard, desk, dressing table, hi-fi unit, sideboard, table (kitchen, dining, coffee), wall unit/dresser, wardrobe and all other sorts of wooden furniture.
- Soft furniture – all must have fire retardant warning labels – 2/3 piece suit, sofa, easy armchair, chaise lounges, bed, mattress, headboard, sofa bed, pouffe.
- Working household appliances – electric cookers, dishwashers, DVDs, freezers, fridges, heaters, hi-fis, lamps, microwaves, spin dryers, tumble dryers, TV, vacuum cleaners, recent video recorders, washing machines
- Computer equipment – base units, computers, monitors, keyboards, printers & scanners (only if you have a spare ink cartridge to allow us to test the item).
- Bathroom furniture (cabinets only).
- Other items – bedding, bric-a-brac, bikes, carpets, clothes horse, curtains, ironing board, mirrors, plant stands, prams, pushchairs, rugs
- Some projects collect: Garden tools, paint, mattresses for recycling, broken appliances such as washing machines, cookers, fridges (in good condition and potentially repairable).
Projects generally can’t collect:
- Pianos, gas cookers, twin tubs, soft furnishings without the fire retardant label. Why not contact your local freecycle group to see if there is anyone out there who can make use of these items.
Projects are particularly keen on pre-loved:
- 2/3 piece settees.
- Tables and Charis.
- Chest of Drawers
- Washing Machines
We are also looking for bed line, duvets, towels etc
Due to the danger of house fires, it is illegal for any organisation to sell or give away any upholstered furniture, including mattresses, sofas, chairs, etc without ‘fire tags’ attached. On sofas and chairs this will read – “complies with the furniture and furnishings (fire) (safety) regulations 1988” and/or “this item does not require a schedule 3 interliner”.
Mattresses must have a blue framed label which refers to BS7177 sewn into the end wall.
We’re sorry that we can’t take anything that doesn’t have these tags, no matter how good a condition it’s in.
Any glass larger than an A4 sheet of paper must be toughened or laminated. This is usually indicated by a BS kite mark or reference number.
Some furniture is given away free to people, particularly if Social Services, Health Visitors, etc have referred a household in need of furniture.
Some projects have workshops where trainees, whose work is carefully supervised, are learning to repair it. This furniture is then made available for sale to visitors to our warehouses and shops.
Why not think about it and contact us
Recycling means breaking items apart and making them into something different and then using them.
For example, unusable furniture can be recycled into wooden pellets for use in school heating systems.